Creating innovative benefit solutions paired with superior service.
At The Difference Card, we believe that a world with affordable healthcare can exist.
This position creates broker distribution networks to promote the Difference Card product suite and help employers to reduce their health insurance spend, while maintaining great benefits for employees.
· Identifying potential strategic broker partners
· Selling to customers in the 50 – 5,000 employee range through broker partners
· Accountable for prospect from presale through implementation.
· Providing the necessary broker support for successful education and implementation of the Difference Card. This includes interacting with broker partner teams and conducting broker education meetings to ensure thorough explanation and understanding of the product.
· Develop and maintain key internal relationships.
· Understand customer needs and provide value-added consultation.
· Present a positive image of the Difference Card in the marketplace.
· Understanding the importance of Wellness and the pivotal role it plays in the employee benefits arena.
We are seeking a dynamic and experienced Sales Enablement Manager to join our growing team. In this role, you will be responsible for developing and executing strategies that empower our sales team to succeed. You will work closely with sales leadership, marketing, and other key stakeholders to ensure our sales force is equipped with the knowledge, tools, and resources they need to drive revenue and meet business goals.
Key Responsibilities:
1. Sales Enablement Strategy Development:
o Develop and implement a comprehensive sales enablement strategy that aligns with the company’s overall business objectives.
o Identify and address the training needs of the sales team, ensuring they have the skills and knowledge required to effectively sell The Difference Card’s products and services.
2. Content and Resource Development:
o Create, curate, and maintain sales enablement materials, including sales playbooks, product guides, competitive analysis, and case studies.
o Collaborate with marketing and product teams to ensure alignment on messaging, product positioning, and value propositions.
3. Training and Onboarding:
o Design and deliver training programs for new hires and existing sales team members, focusing on product knowledge, sales methodologies, and customer engagement strategies.
o Regularly update training content to reflect product updates, market trends, and competitive landscape.
4. Sales Tools and Technology:
o Manage and optimize the use of sales tools and technologies (e.g., CRM, sales automation tools) to improve sales productivity and efficiency.
o Provide ongoing support and training to ensure the sales team effectively uses these tools.
This position works with broker distribution networks to retain and grow an existing client book of business. This role requires an individual who is professional and exhibits the determination and self-motivation to delight customers. Your primary goal will be to retain a book of employer accounts. Ideally the candidate would be a team player with a great attitude and the ability to work in a fast-paced, ever-changing environment.
• Maintain strong relationships with existing strategic broker partners.
• Retain customers in the small and mid-market business range through channel distribution broker partners.
• Understand customer needs and provide value-added consultation. Help Clients define a healthcare strategy that results in Difference Card renewing the business by conducting midyear, pre-renewal broker and renewal client meetings.
• Providing the necessary broker support for successful education and implementation of the Difference Card. This includes interacting with broker partner teams and conducting broker education meetings to ensure thorough explanation and understanding of the product.
• Conduct professional employee open enrollment meetings to educate members on the Difference Card solution, with the objective of reducing member inquiries, increasing enrollment in Difference Card products, and increasing client retention rates.
• Travel as required for client meetings.
• Develop and maintain key relationships with internal departments such as Operations, Technology, Finance and Underwriting.
• Understand customer needs and provide value-added consultation.
• Cross-sell additional lines of business to existing employer group customers.
• Convert large Difference Card accounts to the self-funded Difference Health Plan, when appropriate.
• Delight broker and employer clients by responding to inquiries received via email and phone within 4-8 hours of receipt.
• Other duties as assigned.
At The Difference Card, we believe that a world with affordable healthcare can exist.
“I joined The Difference Card because I saw an opportunity to change member’s lives by alleviating some of their out-of-pocket medical expenses and creating more educated consumers with every conversation I have.”
-Karli, Member Service Representative
I joined The Difference Card team because I was eager to find a company that offered a product that was truly trying to “Change the Game” when it comes to containing healthcare costs. As a former educator in the public sector, I firmly believe in the importance of high-quality benefits at a price that is affordable for everyone! I love being able to build upon those relationships with my teams of driven colleagues, our loyal clients and trusted strategic partners; I have sincerely found a home with The Difference Card.
-Jourdan Englert, Client Retention Team Leader
I joined The Difference card because I believe in people who do things right. This company fosters core values that drive me daily. A passion for who we service, accountability to get it right, innovation for the future and showing respect in all we do. I am so proud to be a part of this amazing group of individuals who bring all of the core values to life!
-Renee Hoppes, Operations Manager | Customer Care
“I decided to join The Difference Card because of an amazing team I get to work with. Having an opportunity to help our members in understanding their benefits in the best way possible is an absolute joy.”
-Ayana Temple, Senior Customer Care Specialist
As an equal opportunity employer, our team leverages it’s diversity to make a difference in our members lives every day.
We Believe in Representation. Our Diversity and Inclusion Committee meets weekly to make sure employees are heard and respected every day in the workplace.
The D&I Committee is an employee-led organization with executive sponsorship. Our teams come together to adopt the following mission:
Benefits Made For You
Our employees are at the heart of what we do. We offer a rich set of benefits to provide our employees with the best possible work/life balance.
How We Take Care Of You:
The Difference Card knows you are amazing, and we want to help you continue to grow professionally and personally.
How You’ll Grow With Us: