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Very helpful and went above and beyond answering my questions and checking my account and dispersal information.
— Bowen -
Yvette was a delight to speak with and made absolutely certain that I understood the uses of The Difference Card. She was polite and didn’t sound like I was bothering her by asking questions.
— AdamRAVING REVIEW FOR:
Yvette, Customer Care Specialist
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Your representatives were very helpful, patient and knowledgeable. Made an older woman who is not computer savvy follow instructions with your walk-through guidance to accomplish my needs and also suggested how to use a phone app. THANK YOU. Best customer service I’ve ever had.
— Patrice -
When I submitted my question, I honestly didn’t think anyone would follow up with me. I was super impressed that someone attempted to reach me by phone, left a message and sent an email to ensure my question was answered. In addition, the instructions were very clear and it assisted me in enabling me to sync to my fitbit! Thank you!
— April -
Very helpful and knew what was wrong with my account. Had me fixed and all was great!
— Neil -
Sherry was kind, diligent, and wonderful to work with.
— ShelleyRAVING REVIEW FOR:
Sherry, Customer Care Supervisor
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Seritta was wonderful, helpful, understanding and pleasant.
— DeanRAVING REVIEW FOR:
Seritta, Customer Care Specialist
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Serrita was sooo personal, professional, and patient! The Difference card is lucky to have her! And I was lucky that she answered my call!
— JacquelineRAVING REVIEW FOR:
Seritta, Customer Care Specialist
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Really excellent service, clear and professional as well as being very kind and patient. As an older person, I often have reps who make it clear that I’m taking too long but Lynden could not have been kinder and explained everything in detail. What a knockout rep he is!!! As well as being very amusing.
— PeterRAVING REVIEW FOR:
Lynden, Customer Care Specialist
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My interaction with the representative was quick and easy. He was courteous, knowledgeable and helpful.
— Anna