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Ms. Yvette, was very helpful, knowledgeable and patient with all the questions I had for her. She was very pleasant over the phone.
— MerlynRAVING REVIEW FOR:
Yvette, Customer Care Specialist
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Ms. Temple helped me greatly. I give her a 5 out of 5! Wow! Awesome!
— RandiRAVING REVIEW FOR:
Ayana, Senior Customer Care Specialist
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Melissa was super friendly and informative. She was so helpful and patient in answering all my questions. 10 stars!!!
— BrandiRAVING REVIEW FOR:
Melissa, Customer Care Specialist
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Melissa was a pleasure to speak with. She was very patient with me. She walked me through certain steps and with her still being professional she still laughed with me. It felt as if I was speaking with a friend.
— YvetteRAVING REVIEW FOR:
Melissa, Customer Care Specialist
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Melissa Francis was professional, kind, and very patient with me. I was blessed to have her help me with my claim…and you are blessed to have her as an employee!
— JacquelineRAVING REVIEW FOR:
Melissa, Customer Care Specialist
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Lynden was very patient and informative/knowledgeable. He walked me through setting up my online account. He was very friendly, which made me comfortable and setting up account went smooth. Awesome representative he is. His Service Was Excellent!!
— NadineRAVING REVIEW FOR:
Lynden, Customer Care Specialist
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Lynden Marshall was extremely helpful and made the whole process very easy. He helped me deal with all my concerns and put me as ease throughout the process. He explained everything extremely well and made it easy to understand.
— MichaelRAVING REVIEW FOR:
Lynden, Customer Care Specialist
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Kind, friendly, and very professional. Lynden answered every question AND informed me of ways to make submissions easier. He is an exemplary employee.
— JonathanRAVING REVIEW FOR:
Lynden, Customer Care Specialist
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Kaydiann showed tremendous knowledge of The Difference Card, and took the time I needed for me to understand how the card works. She really went above and beyond for me, with her service and care.
— LarryRAVING REVIEW FOR:
Kaydiann, Customer Care Specialist
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Karli was so helpful and helped me solve the issue and open a new account. She was polite and empathic, and was so patient!! She stayed on the phone with me while I created a new account, and helped me process a claim online. Karli stands out, and went above and beyond.
— JulieRAVING REVIEW FOR:
Karli, Customer Care Specialist