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Kaydiann was extremely helpful, patient and supportive of what I needed. I really appreciated her assistance and guidance and she helped me – without judgement to understand how my benefits worked. She was very respectful and understanding and I truly appreciated her assistance!! Excellent.
— TanyaRAVING REVIEW FOR:
Kaydiann, Customer Care Specialist
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Melissa was extremely helpful, easy to talk to, honest and genuine. She went above an beyond to make me feel heard. During a time such as this (pandemic of 2021) it was comforting to have someone who cared and was patient with me!
— HopeRAVING REVIEW FOR:
Melissa, Customer Care Specialist
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Ms. DeVito is the best . She took care of my problems with a professional manner. You need more people like her to work with your company. She is exceptional – super.
— RussellRAVING REVIEW FOR:
Sherry, Customer Care Supervisor
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Yvette was great! She anticipated what I would need regarding claim instructions and was a pleasure to speak with!
— MargieRAVING REVIEW FOR:
Yvette, Customer Care Specialist
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Your rep asked if there was anything else she could help me with. I asked if she would look at the site and see if we are ok. She came up with something that we could address and sent me an email with all the information so that I could share it with my husband. I feel that she went far and above my expectations! She is an excellent rep! Thank you!
— Catherine -
Yvette Bishop is amazing! She is easily one of the best customer service reps I’ve ever interacted with.
— StevenRAVING REVIEW FOR:
Yvette, Customer Care Specialist
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The representative was extremely helpful and explained to me what was happening every step of the way. I was very happy with her attentiveness and knowledge.
— Odaliz -
Melissa was very clear in explaining all the details of my questions..last but not least plenty of patience with me as I was grasping all of the important information..which allowed me to ask and understand everything I needed to know not feeling rushed. Thank you!
— MarkRAVING REVIEW FOR:
Melissa, Customer Care Specialist
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Your Customer Care Rep exemplified a very high level of customer service that truly caught my attention. She’s a superstar in my book and I hope there are many others like her–her quality of service and professionalism–so soft spoken and patience–truly awesome!!!!
— Carolyn -
Yvette Bishop was so warm and caring. She was very patient with me and I was able to get all my claims in correctly.
— ShardaRAVING REVIEW FOR:
Yvette, Customer Care Specialist