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I have been working with The Difference Card for 5+ years and have to say they are one of the easiest companies to work with. I have conducted numerous open enrollment meetings both in person and now virtually alongside their team and they are always professional and informative, regardless of the environment and the questions posed to us. They are also super responsive to emails, always responding in a timely manner which makes working with them a pleasure. I highly recommend placing business and renewing business with them.
— Michele Dilanni-Gentile | Sales Representative AT BenefitMall NY -
Erica took the time to research and helped me with my issues.
— CannizzoRAVING REVIEW FOR:
Erica, Customer Care Specialist
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Emma was delightful to work with. She took my call and questions with enthusiasm….patiently answering all of my questions. Our call was interrupted, breaking up and finally disconnecting. Emma called me back wrapping up our call, wishing me a good day and suggesting me call back should I have additional questions.
— LynnRAVING REVIEW FOR:
Emma, Account Manager
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Emma has been great. She has helped lighten my load. Tears come to my eyes because of her kindness.
— CarolRAVING REVIEW FOR:
Emma, Account Manager
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Christopher Wilson was a pleasure to work with. He was patient, very knowledgeable, and impressively responsive. Great follow-up and customer service. Much appreciated.
— WillaRAVING REVIEW FOR:
Christopher, Customer Care Specialist
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Karli was quick and efficient. Hooray!
— PamelaRAVING REVIEW FOR:
Karli, Customer Care Specialist
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Loved this webinar, realizing I need to write down my goals and put them in a visible place will surely help me. Thank you for all the resources and tips for staying active at home right now.
— Wellness Webinar AttendeeRAVING REVIEW FOR:
STEPHANIE SCHMELTZER, Wellness Manager
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Ayana is literally the best of the best. I have dealt with insurance and hospitals a lot. It is always a headache – but Ayana is a bright spot in all of that. She is always cheerful, helpful and explains everything thoroughly and in a way that’s easy to understand. You need to give her a raise!!
— RachelRAVING REVIEW FOR:
Ayana, Senior Customer Care Specialist
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Anything to do with health insurance usually takes a long time. I was so appreciative that Karli wrote back to me in less than an hour and helped me out!
— JuliannaRAVING REVIEW FOR:
Karli, Customer Care Specialist
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I am humbled by Sherry’s attention and feedback. If the world were filled with Sherry’s, we’d be a better and kinder world for it. And mind you!!!! I write this not because “I heard what I wanted to hear, or got what I wanted to get.” In fact, it was just the opposite, but the patience and energy to explain the situation and answer my questions so I could understand it on my own and come to terms with it so I know how to address it. What a Priceless Gift that was.
— LeonRAVING REVIEW FOR:
Sherry, Customer Care Supervisor